Refund policy

Nishaan | Returns & Exchanges Policy

At Nishaan, we believe in delivering premium quality and ensuring that every piece you wear leaves a mark. We are committed to your satisfaction and are here to ensure a seamless experience.

1. Our Return Window
We accept return or exchange requests within 2 days of the delivery date. To be eligible for a processed return, your item must be initiated and handed over to the courier within this timeframe.

2. Eligibility Criteria
To ensure fairness for all our customers, items must strictly meet the following standards:

 Condition: Items must be in their original state—unworn, unwashed, and free of any odors or signs of use.
 Original Branding: All original Nishaan tags must remain intact and attached to the garment.
 Packaging: Please ensure the product is returned in its original packaging to maintain its quality during the return transit.

3. How to Initiate a Return

Reach Out: Simply email our team at [INSERT YOUR EMAIL HERE] with your Order Number and a brief reason for your return.

Approval: Once our team reviews your request, we will provide you with a Return Authorization (RA) number along with the designated return instructions.

Ship Back: Securely pack your item and send it back to us via a reliable, trackable courier service.

 Note: Return shipping costs are borne by the customer, unless the item received was damaged or incorrect.